[Elsevier] To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment

sharms7 Post time The day before yesterday 13:45 | Show all posts |Read mode
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journal:Journal of Hospitality and Tourism Management

Authors:Wenzhu Lu; Shanshi Liu; Haibo Wu; Kunjin Wu; Jialiang Pei

Published date:2022-12-

DOI:10.1016/j.jhtm.2022.09.007

PDF link:https://www.sciencedirect.com/sc ... 447677022001681/pdf

Article link:http://dx.doi.org/10.1016/j.jhtm.2022.09.007

Article Source:Elsevier BV


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phamduytinh Post time The day before yesterday 13:50 | Show all posts

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