[Other] Assessing intervention of satisfaction and switching costs in the perceived service quality-customer loyalty link

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Doccodao Post time 2024-6-8 21:53:14 | Show all posts |Read mode
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journal:International Journal of Technology Transfer and Commercialisation

Authors:Anicar D. Manavi; D.H. Malini

Published date:2021--

DOI:10.1504/ijttc.2021.117620

PDF link:http://www.inderscienceonline.co ... 4/IJTTC.2021.117620

Article link:http://dx.doi.org/10.1504/ijttc.2021.117620

Article Source:Inderscience Publishers


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