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[SAGE] [Full book]Service Quality: New Directions in Theory and Practice

ausprakasam Post time 2024-5-4 22:07:24 | Show all posts |Read mode
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journal：

Authors：Roland Rust; Richard Oliver

Published date：1994--

DOI：10.4135/9781452229102

Article link：http://dx.doi.org/10.4135/9781452229102

Article Source：SAGE Publications, Inc.。


Remark：https://sk.sagepub.com/books/service-qualityhttps://uk.sagepub.com/en-gb/eur/service-quality/book4195#contents

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metastock Senior Member
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metastock Post time 2024-5-4 22:07:25 | Show all posts

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